Lending Services

Sereno Group’s lending platform offers a truly unique and forward-thinking opportunity. As a cornerstone of our founding principles, the importance of relationships is a valued consideration in our every decision. Our lending platform offers what we believe to be a tremendous lending opportunity for our clients due to our longstanding trust and understanding of our lending team.

When looking to create our strategic lending alliance, we placed great importance on our existing relationships with experienced and well respected loan officers, who, in turn, were supported by established and highly regarded lending brokerages. Sereno Group is honored to be partnered with RPM Mortgage, one of the Silicon Valley’s most successful mortgage services provider, to offer top level lending services to our clients.

Locally owned and operated, RPM Mortgage is founded in the same spirit as Sereno Group.  With great importance placed on community minded business, RPM Mortgage and Sereno Group combine to form a responsibly-minded partnership whose one goal is provide the very best loan offerings and service to our clients.

Merchain_DebiIn Saratoga and Los Gatos, Debi Merchain, supports our agent team, offering her wealth of lending experience of 30 years along with her tremendous work ethic. Long regarded as one of the best and top producing loan officers in the area, Debi leverages her knowledge of the lending environment along with the support of a solid RPM Mortgage lending platform to best service all of our clients’ needs.

As an original member of Sereno Group, Debi understands our founding principles and brings this spirit to each and every loan. Debi typifies the exceptional quality Sereno Group strives to achieve. Our agents’ confidence in her experience, abilities and client understanding creates an absolute and excellent client service experience.

Day_MitchMitch Day will be supporting our stellar agent team with all facets of the lending process. With over 13 years of lending experience, Mitch brings a tremendous knowledge base to our Willow Glen team.

During his stellar career, Mitch has assisted clients throughout the entire Bay Area. Mitch has been recognized as an industry leader and obtained the prestigious President’s Club designation, ranking him within the Top 2% of all lenders nationwide.

Rippentrop_JulieSupporting our Los Altos and Palo Alto offices, Sereno Group is honored to have two of the most accomplished loan officers in the area.  With over 22 years of lending experience, Julie Rippentrop supports our Los Altos office team with her tremendous experience and knowledge.  Julie has built her successful career through hard work and client dedication.  She has experienced and worked in every type of market in her 22 years and will bring that sensibility to our Los Altos team and her clients.

As your professional lending source, Mandy_HoMandy Ho prides herself in keeping current with the market and up to date with lending guidelines to ensure her clients get the best solutions and experience while obtaining financing for their home.

Mandy prepares her clients on the financing process particularly First Time Homebuyers; and educate her clients on the correlation on the economy/market to its effects on our financial markets: stocks/bonds/housing market/mortgage rates; and discusses the most opportune time for locking in, thus saving clients thousands of dollars a year as a result.

Mandy is committed to a positive experience for all parties involved by working closely with all levels of her team; keeping communication clear and is available for her clients/real estate professionals every step of the way to assure a caring, speedy, and smooth transaction.
When she is not passionately working on her clients mortgages, she enjoys volunteering at the San Jose Downtown Homeless Outreach Saturdays, or help lead the “Cubbies” (age 3-6) Ministry. Raquetball and rock climbing are some of her favorite activities.

“Positive Attitude, Positive Results!”

Sereno Group is very pleased to be associated with RPM Mortgage and their stellar team of loan officers; the sum of which is far greater than its parts.